Frequently Asked Questions
I want to have my wedding/birthday/event in Bali. Where do I begin?
You've come to the right place! Planning an event in another country where the language is not your mother tongue can be difficult. What's more, it can be tough sorting through the various companies offering similar packages. Here is where we are different. We make it easy for you by being your PA on the ground. Tell us anything you want and we'll do our best to make it a reality. Unlike many other companies, we do not offer packages. Everything is a-la-carte so to speak, so that you can tailor your event to be entirely unique and completely YOU. No need to pay for packages that may include options you dont necessarily want. With us you can have us organise as little or as much as you like.
Are there any hidden costs I should know about?
Well, they aren't really hidden, but clients are often surprised by the fees involved with having an event at a villa. Not only do you need to pay for the villa, but keep in mind you will also need to pay an Event Fee to the villa. This is a common request from most villas on the island. You will also be required to pay what's known as a Banjar Fee. The Banjar is the local council of the area. They always need to be aware of the goings on in the community and are in charge of neighbourhood safety and noise control.
When is the best time to have my event?
Most people like to come in the middle of the year, or peak season, usually because the weather is ideal. Dryer days and cool evenings make for comfortable events. However the downside is that this is also the most expensive time to come. Not only are villa rentals more expensive, but the minimum night stay is also longer, so it all depends on your budget. We always recommend coming before or just after peak season. The vendors for your event will have more openings for you and you can also keep the cost down.
I/my partner/family member/friend has food allergies and/or intolerances. Is it possible to cater to that?
Absolutely! We work with the best catering on the island who are more than capable of delivering delicious food to suit all tastes and needs.
I've organised my own bar/florist/supplier...thats cool right?
You're totally entitled to organise whatever you like on your own. We will still be there on the day to make sure everyone is where they are supposed to be at the right time. However we cannot be held responsible for any miscommunication or wrong orders made by the vendors you secured on your own i.e. if the bar runs out of alcohol, the bouquet is not what you imagined.
Will someone be there on the day?
Yes. Our service fee includes our coordinator being on site from the very beginning to the very end of your event.
You will have a choice from the beginning if you wish for Tash to handle your event or one of our senior coordinators. Costs will vary but either option you choose, you'll be in the most capable hands.
Your chosen coordinator will ensure that set up and pack down are done according to the villa's standards, and she is also there to help with any requests or help you may need on the night so that you can enjoy the party while we do the work.
Do you do weddings in Nusa Lembongan?
Yes, but extra fees apply.
What type of payment can we use to pay for the event?
We charge in Indonesian Rupiah. We accept bank transfer or cash.
What are your refund policies?
We have a strict no refund policy on any payments or deposits made toward your event. Once the payment arrives in our account, we transfer it straight to your chosen vendors to ensure you get your first choice. Once it's left our account, we are no longer able to manage or control it.
For more details on our policies please read our Terms and Conditions. All events will be executed with the assumption that the client has read and accepted these terms.